The following Terms & Conditions govern the use of our platform and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please discontinue the use of our platform.
1. Eligibility
By using our platform, you represent and warrant that:
- You are legally capable of entering into a binding agreement.
- You have the authority to accept these Terms & Conditions.
- You will comply with all obligations outlined herein.
2. Definitions
| Term | Meaning |
|---|---|
| Platform | The website or online platform through which products or services are offered. |
| Transaction | Any order or purchase made through the platform. |
| Transaction Amount | The amount paid by the user for a transaction. |
| User | Any individual accessing or purchasing products/services through the platform. |
| Payment Instrument | Credit cards, debit cards, UPI, bank accounts, IMPS, prepaid instruments, or other approved payment methods. |
3. Merchant Rights
We may collect, store, and process the information provided by users for:
- Delivering products and services.
- Processing transactions.
- Customer support and communication.
- Legal and compliance requirements.
4. User Responsibilities
You agree to provide accurate and up-to-date information, including:
- Full name
- Email address
- Mobile number
- Billing or delivery address
- Payment information
Any incorrect information resulting in transaction failure or delivery issues shall be the responsibility of the user.
5. Prohibited Activities
Users shall not:
- Use the platform for unlawful purposes.
- Collect or extract platform data without authorization.
- Create fake accounts or impersonate others.
- Interfere with platform security features.
- Upload malicious software, viruses, or harmful code.
- Harass, threaten, abuse, or harm other users.
- Reverse engineer or attempt to access restricted sections of the platform.
- Use automated tools, bots, or scripts to misuse the platform.
- Post misleading, fraudulent, or defamatory content.
Violation of these rules may result in suspension or permanent termination of access.
6. Limitation of Liability
- Our liability is limited to the refund policy applicable to the purchased product or service.
- We shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the platform.
- Users agree to indemnify and hold harmless the merchant, its affiliates, employees, and representatives against claims arising from misuse of the platform.
7. Reviews & Ratings Policy
Users posting reviews agree that:
- Reviews must be based on genuine personal experience.
- Reviews shall not contain abusive, hateful, discriminatory, or illegal content.
- False, misleading, or manipulated reviews are prohibited.
- Competitors shall not post negative reviews with malicious intent.
We reserve the right to edit, reject, or remove reviews at our sole discretion.
8. Governing Law & Dispute Resolution
- These Terms & Conditions shall be governed by the laws of India.
- Any dispute arising from the use of the platform shall first be resolved through mutual discussion.
- If unresolved, disputes shall be referred to arbitration in Bengaluru under the Arbitration and Conciliation Act, 1996.
- The arbitration proceedings shall be conducted in English.
- Courts in Bengaluru shall have exclusive jurisdiction over matters requiring judicial intervention.
9. Grievance Redressal
For complaints, transaction issues, refund requests, unauthorized transactions, or service-related concerns, users may contact our customer support team through the contact details provided on the platform.
10. Disclaimer
By making a purchase on our platform, you acknowledge that:
- You are entering into a legally binding contract with the merchant.
- Payments will be made through legitimate and authorized payment methods.
- We are not responsible for losses arising from unauthorized use of payment instruments.
- External links provided on the platform are for informational purposes only.
- User-generated content represents the views of respective users and not those of the platform.
- While reasonable security measures are maintained, we do not guarantee that the platform will always be free from technical issues, bugs, or viruses.
11. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on the platform, and continued use of the platform constitutes acceptance of the revised terms.
Contact Us
For any queries regarding these Terms & Conditions, please contact us through the contact information provided on our website.